Terms of service

TERMS OF SERVICE

Overview

This website is operated by LUSCIOUS HAIR CO. Throughout the site, the terms “we,” “us,” and “our” refer to LUSCIOUS HAIR CO. By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website.

Products & Services

LUSCIOUS HAIR CO. reserves the right to modify, discontinue, or limit the availability of any product at any time without notice.

We make every effort to accurately display product descriptions, images, and pricing. However, we do not guarantee that all information on the website is completely accurate, current, or error-free.

Because Raw Indian Hair is sourced from individual donors, variations in texture, color, wave pattern, and appearance are normal and expected.

Orders

All orders are subject to acceptance and availability.

LUSCIOUS HAIR CO. reserves the right to refuse, cancel, or limit any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or inaccurate customer information.

Customers are responsible for providing accurate billing and shipping information.

Fraud Prevention & High-Risk Orders

To protect both our customers and LUSCIOUS HAIR CO., all orders are subject to review and verification.

LUSCIOUS HAIR CO. reserves the right to cancel and refund any order identified as medium-risk, high-risk, potentially fraudulent, or unable to be verified.

Orders flagged by our payment processor, fraud prevention system, Shopify, or internal review process may be delayed, canceled, or refunded at our discretion.

If additional verification is required, customers may be contacted before an order is processed or shipped.

Pricing

All prices listed on our website are subject to change without notice.

Due to fluctuations in the global market, sourcing costs, availability, tariffs, and supplier pricing, the cost of Raw Indian Hair may increase or decrease at any time. Prices are not guaranteed until an order has been placed and payment has been successfully processed.

Additionally, leather and material costs used in Luscious Luxe products may fluctuate based on manufacturing costs, supplier pricing, and market conditions. As a result, pricing for tote bags and other accessories is subject to change at any time without prior notice.

LUSCIOUS HAIR CO. reserves the right to adjust pricing as necessary to reflect current market conditions.

All prices are listed in U.S. Dollars. Applicable taxes and shipping charges will be calculated at checkout.

Once an order has been placed and payment has been successfully processed, the purchase price is locked in and will not be affected by future price increases.

Shipping

Please refer to our Shipping Policy for information regarding processing times, shipping methods, and delivery expectations.

LUSCIOUS HAIR CO. is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.

Returns & Refunds

Please refer to our Return & Refund Policy for information regarding returns, exchanges, and refunds.

Intellectual Property

All content on this website, including but not limited to logos, product images, graphics, text, videos, branding, and marketing materials, is the property of LUSCIOUS HAIR CO. and may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

LUSCIOUS HAIR CO. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product purchased.

Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Changes will be posted on this page and become effective immediately upon posting.

Contact Information

Questions regarding these Terms of Service may be directed to:

LUSCIOUS HAIR CO.
Email: luscioushairco.support@gmail.com

Thank you for choosing LUSCIOUS HAIR CO.